Frequently Asked Questions
Everything you need to know about style, fit, and our service.
What is the Fit Liberty program?
Fit Liberty is our unique exchange program that allows you to replace any item from the collection for a new size if your size changes within one year of purchase, free of charge.
How do I determine my size at Universal Standard?
We use a revolutionary sizing system (00-40) that reflects the true spectrum of the population. We recommend using our comprehensive Size Guide or the 'Find My Size' tool located on each product page.
What is your return and exchange policy?
We offer free returns and exchanges on all unworn, unwashed items with tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return.
How long does shipping take?
Standard shipping typically takes 5-8 business days within the continental U.S. Expedited shipping options are available at checkout if you need your items sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Affirm.