Returns & Exchanges
At Universal Standard, we want you to love every piece in your wardrobe. We offer a 30-day return and exchange window for all unworn, unwashed items in their original condition with tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely pack your items in the original shipping mailer and include the packing slip to ensure faster processing.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing